We now have a range of power wheelchairs available for hire! Learn more
In these Power Mobility FAQs, we’ve answered the most commonly asked questions about powerchairs, manual wheelchairs, mobility scooters, lift recliners and mobility equipment repairs and servicing. You’ll also find answers to questions about us here at Power Mobility. Please get in touch if you have any further questions, we’d love to help.
A powerchair, also known as a power wheelchair or electric wheelchair, is a type of wheelchair that is powered by an electric motor, rather than being manually operated by the user or pushed by someone else. Powerchairs are designed to provide mobility and independence to individuals with limited or no ability to walk. They are commonly used by people with disabilities, injuries or conditions that affect their mobility. Powerchairs are equipped with one or more electric motors that drive the wheels, allowing the user to move the chair with minimal effort. The user typically operates a powerchair using a joystick or other control interface.
Common names for powerchairs include electric wheelchairs, power wheelchairs, motorised wheelchairs, electric power wheelchairs, powered wheelchairs, motorchairs and electric mobility chairs.
A power wheelchair differs from a standard wheelchair mainly in its propulsion; powerchairs use an electric motor and are controlled by a joystick or electronic interface, requiring minimal physical effort from the user. In contrast, standard wheelchairs are manually operated, either by the user or a caregiver, requiring physical effort for movement. Power wheelchairs are designed for longer distances and continuous use, suitable for both indoor and outdoor environments, while standard wheelchairs are better for shorter distances and smoother surfaces. Power wheelchairs are generally more expensive and require maintenance like battery replacement and electronic repairs, whereas standard wheelchairs are less costly and require minimal maintenance.
For further reading, please see Power Wheelchairs vs Electric Wheelchairs vs Manual Wheelchairs – Exactly What Is the Difference?
Powerchairs and mobility scooters both assist individuals with limited mobility but differ significantly in design and functionality. Powerchairs are equipped with electric motors, four wheels for stability, and advanced electronic controls like joysticks for precise manoeuvering, making them highly customizable with options like adjustable seating and specialised support for users with more severe mobility issues. In contrast, mobility scooters, resembling motor scooters with three or four wheels, are primarily designed for outdoor use and controlled with handlebars and a throttle. They have larger frames, making them less manoeuvrable in confined spaces, and offer fewer customisation options, focusing on basic functionality with limited adjustable features.
For further reading, please see Power Chair Vs. Mobility Scooter – Exactly What Is The Difference?
Powerchairs, or electric wheelchairs, come in various types designed to meet different needs and preferences. Front-wheel drive powerchairs offer good traction and stability, especially outdoors, but have a larger turning radius, making indoor manoeuvring difficult. Mid-wheel drive powerchairs provide excellent manoeuvrability with a tight turning radius, ideal for indoor use, but may struggle on rough terrain. Rear-wheel drive powerchairs are stable and suitable for outdoor use and higher speeds but have a larger turning radius, limiting indoor navigation. Heavy-duty powerchairs are built for larger users, offering enhanced durability and weight capacity for outdoor and rough terrain use. Portable/folding powerchairs focus on portability and are easy to transport, although they may lack advanced features. Paediatric powerchairs are designed for children, featuring adjustable and supportive options. Tilt-in-space and reclining powerchairs offer advanced seating adjustments for users who need frequent position changes for medical reasons. Standing powerchairs allow users to transition to a standing position, providing health benefits and enhanced interaction. The choice of powerchair depends on the user’s specific needs, lifestyle and environment.
For further reading, please see Understanding Different Types Of Wheelchairs.
Powerchairs are essential for individuals with mobility challenges or physical disabilities that limit their ability to walk or use a manual wheelchair. They are commonly used by those with severe physical disabilities, such as quadriplegia, multiple sclerosis, muscular dystrophy, and cerebral palsy, where muscle strength and mobility are significantly impaired. Elderly individuals with reduced strength, balance, or endurance due to aging, as well as those with conditions like arthritis or osteoporosis, also rely on powerchairs to maintain independence. People with chronic pain, fatigue syndromes, cardiovascular or respiratory conditions, and temporary disabilities from surgeries or injuries benefit from powerchairs to conserve energy and reduce strain. Additionally, individuals with progressive conditions like ALS or Parkinson’s disease, and those with limited upper body strength from spinal cord injuries or strokes, may find powerchairs more suitable than manual wheelchairs as their needs evolve.
Choosing the right powerchair requires assessing your mobility needs, usage environment and physical condition. Consider whether you’ll use the chair indoors, outdoors or both, and choose the appropriate drive type – front-wheel for outdoor traction, mid-wheel for indoor manoeuvrability, or rear-wheel for stability at higher speeds. Evaluate support features like posture support, pressure relief and advanced seating options for comfort. Ensure the chair’s dimensions fit your body size and that the control system matches your abilities. Check battery life and range, and test-drive models to assess comfort and handling. Consider customisation options, portability and budget. Lastly, consult a healthcare professional for personalised recommendations to ensure the powerchair enhances your mobility and quality of life.
For further reading, please see Your Guide To Choosing The Right Power Chair.
Powerchair battery life varies based on battery type, powerchair design and usage. Most powerchairs use either lead-acid or lithium-ion batteries, with lithium-ion offering longer life and greater efficiency. Battery capacity, measured in amp-hours (Ah), directly affects range, with larger batteries providing more distance but adding weight. Powerchair design, such as weight and motor power and usage patterns, including speed, terrain and load also influence battery life. Proper maintenance can extend battery longevity. Typically, powerchairs can travel 16 to 32 kilometres or operate 8 to 12 hours on a single charge, although this varies by model and use. Always check the manufacturer’s specifications for accurate details.
For further information, please watch the How to Charge your Batteries video, where Power Mobility State Manager, Nigel McCord, explains how to charge your batteries for a power chair or mobility scooter.
Charging a powerchair is simple, but requires proper procedures to ensure battery performance and longevity. Start by consulting the manufacturer’s manual for specific instructions. Locate the charging port, usually near the battery pack or joystick, and securely connect the charger. Plug the charger into a standard outlet, and check the charging indicators for status updates. Fully charge the battery, typically taking 6 to 12 hours, and avoid interruptions to protect battery health. After charging, disconnect the charger to prevent overcharging. Regularly inspect the battery, charger and connections for wear, and keep them clean and well-maintained, according to the manufacturer’s recommendations.
Powerchair weight varies based on type and features. Standard models weigh 45 to 113kgs, offering everyday functionality with adjustable seating and various drive types. Heavy-duty powerchairs, built for larger users or rugged use, range from 113 to 181kgs, featuring reinforced frames and powerful motors for outdoor terrains. Portable or folding powerchairs, designed for easy transport, weigh between 23 and 45kgs, sacrificing some advanced features for ease of handling. When choosing a powerchair, consider the chair’s weight in relation to your lifestyle, with lighter models being ideal for travel, and heavier ones better suited for outdoor or support needs.
Powerchair servicing frequency depends on the model, usage and manufacturer guidelines. Generally, an annual inspection is recommended. This includes checking the battery, tyres, wheels, moving parts and electrical components to ensure proper functioning. Batteries should be checked every 3 to 6 months to ensure they hold a charge and show no signs of wear. If the powerchair is used heavily or in harsh conditions, more frequent servicing may be necessary, especially if performance issues arise. Adhering to the manufacturer’s servicing recommendations helps prolong the powerchair’s life and maintain safety and performance.
Regularly cleaning your powerchair is essential for maintaining its appearance, functionality and longevity. Start by consulting the manufacturer’s manual for model-specific cleaning guidelines. Ensure the powerchair is off and disconnected from power before cleaning. Use a soft, dry cloth to dust surfaces, and a slightly damp cloth for more thorough cleaning, avoiding moisture near electrical components. For upholstery, use mild soap for fabric or synthetic materials, and a specialised cleaner for leather or vinyl. Clean wheels and tyres with a damp cloth, drying them completely before use. Check the battery compartment for dust and keep it dry. Regularly inspect hard-to-reach areas for dirt, and use a small brush or vacuum to clean them. Avoid harsh chemicals, excessive water and abrasive cleaners to prevent damage. Incorporate cleaning into your regular maintenance routine to ensure your powerchair stays in good condition.
For further reading, please see 10 Tips For Cleaning Your Power Wheelchair.
Yes, you can customise your powerchair to better suit your needs and preferences. Common customisation options include adjustable seating for comfort and support, such as customisable seat width, depth, backrest angle and footrest position, along with various cushion types and support features. The control system can also be tailored with different joystick types, alternative interfaces like touchpads or sip-and-puff systems and programmable settings. Accessories like adjustable armrests, lap trays, and automatic seat lifts can enhance functionality and comfort. Many manufacturers offer design customisation, allowing you to choose colours, patterns and finishes. For unique needs, custom modifications can be made with the help of a specialist like Power Mobility. Consulting with a healthcare professional or mobility specialist ensures that your customisations meet your specific needs and improve your powerchair experience.
For further reading, please see Customising Your Power Chair and Pimp My Power Chair!
While many powerchairs are designed for outdoor use, their effectiveness depends on their features. Front-wheel and rear-wheel drive models typically offer better stability and traction on various terrains compared to mid-wheel drives, which may be less stable on uneven surfaces. Outdoor-capable powerchairs often have larger, rugged tyres for better traction and shock absorption, and a good suspension system enhances comfort on rough ground. These chairs are usually built to handle diverse weather conditions, but it’s important to protect them from excessive moisture and dirt. Ensure the battery has sufficient range for longer outdoor trips, and consider safety features like lights and reflectors for low-light conditions. Regular maintenance is crucial for managing wear and tear from outdoor use. Consult with a mobility specialist to verify that your powerchair is suitable for outdoor use and to explore potential enhancements.
For further reading, please see How Long Since You’ve Been To The Beach? and The Great Outdoors Is Therapeutic.
Transporting a powerchair requires careful planning to ensure its safety and functionality. Start by checking the manufacturer’s manual for specific instructions. Turn off the powerchair and disconnect it from any power source, and if possible, remove detachable parts like the battery or footrests. For portable or folding models, fold according to the manual; for non-folding models, disassemble as needed. Use a vehicle with adequate space and a suitable loading area, such as a van, SUV, or one with a ramp or lift. Secure the powerchair with straps to prevent movement during transit. Consider installing accessibility features like a wheelchair lift in your vehicle for convenience. Consult a mobility specialist or professional transport service if needed to ensure safe and efficient transport.
For further reading, please see How To Make Travelling With A Wheelchair Easier and Top 7 Tips For Travelling With A Wheelchair.
Determining if your powerchair is suitable for public transport depends on several factors. First, check that your powerchair’s size and dimensions comply with the limits set by the transit authority. Ensure it meets the weight capacity requirements of the transport system. Consider how easily you can manoeuvre it in transit environments and confirm that the transport service accommodates powerchairs with necessary accessibility features like ramps or low-floor buses. Verify that your powerchair can be secured using available tie-down or restraint systems and ensure that stations and stops are accessible with features such as elevators or ramps. By addressing these factors and planning ahead, you can determine if your powerchair is compatible with public transport.
For further reading, please see Is Your Wheelchair Or Scooter Suitable For Public Transport?
Travelling with a powerchair requires careful adherence to airline policies and preparation. Review the airline’s guidelines on powerchairs, including size, weight, and battery type, and inform them of your powerchair at least 48 hours before your flight to arrange necessary assistance and storage. Check regulations on lithium-ion batteries due to their flammability, and carry a copy of these regulations. Prepare for security by removing loose items and following screening procedures, and label your powerchair with contact and flight details. Be ready to disassemble and securely pack any removable parts as instructed by the airline. Arrive early for check-in and assistance, and ensure your powerchair is properly secured in the cargo hold to prevent damage. By preparing in advance and following these guidelines, you can ensure a smoother travel experience.
Yes, Power Mobility provides customised seating solutions for powerchairs, including tailored seating systems for various medical and functional needs, advanced positioning options like tilt, recline, and elevation, and customizable supports for improved posture and comfort. Their solutions are integrated seamlessly with their powerchairs and developed in collaboration with healthcare professionals to ensure optimal functionality and user satisfaction.
For further reading, please see How To Choose The Right Seating For Your Wheelchair.
Power Mobility specialises in customised power wheelchair solutions, offering a range of options tailored to individual needs. Customisations include adjustable seating and positioning for enhanced comfort, various control systems such as standard joysticks or touchpads, drive configurations like front-wheel or rear-wheel drive, and additional accessories like armrests and storage options. They also provide special features including power tilt, recline and elevating seats. Power Mobility collaborates with healthcare professionals and clients to design power wheelchairs that address specific medical, functional and lifestyle requirements.
For navigating soft sand, you’ll need an all-terrain powerchair designed for off-road use, featuring large, wide tyres for better traction, powerful motors for challenging terrains, high ground clearance to avoid getting bogged down, and a durable, weather-resistant frame to withstand sand and saltwater. Magic Mobility offers two suitable models: the Extreme X8, with four independent high-torque motors, 14-inch off-road tyres, and an articulating front frame for stability, and the Magic XT4, which features a four-wheel drive system, independent suspension, powerful motors and advanced off-road capabilities. Both are ideal for beach use but should not be driven in water. Consult a mobility specialist to ensure the chosen model meets your specific needs for sandy environments.
In Australia, you can stay in your powerchair while being transported by a car or maxi-taxi if the vehicle has appropriate securement systems, such as a four-point tie-down system and an occupant restraint system (seatbelt). However, your powerchair must meet safety standards like AS/NZS 3696.19:2009 to be approved for use as a seat in moving vehicles. If it isn’t certified or can’t be properly secured, you should transfer to a standard car seat for better protection. It’s advisable to check with the transport provider or taxi service beforehand to ensure they can accommodate your powerchair and provide the necessary safety equipment.
For further reading, please see How To Make Travelling With A Wheelchair Easier.
An Attendant Control Power Assist is a feature on some powerchairs that enables a caregiver to assist with manoeuvring the chair via a control panel or joystick mounted at the rear. This system provides additional control and support, especially in challenging terrains, tight spaces, or when the user needs extra help. It allows the attendant to manage the powerchair’s speed and direction, making it easier to navigate crowded areas or inclines. This feature is particularly beneficial for users with limited control or strength, as it allows caregivers to provide necessary support safely and effectively.
A manual wheelchair is a non-motorised mobility device designed for individuals with difficulty walking, propelled either by the user through hand rims on the rear wheels or by an attendant using handles at the back. Lightweight and often foldable, manual wheelchairs are easy to transport and store. They come in various styles, including rigid and folding frames, and can be customised with features like adjustable armrests, footrests and backrests for comfort. Ideal for those with sufficient upper body strength or with caregiver assistance, manual wheelchairs are commonly used in hospitals, nursing homes and home care settings, providing essential mobility for short-distance travel and daily activities.
A manual wheelchair is propelled by the user through hand rims or by an attendant via rear handles, requiring physical effort and making it suitable for those with sufficient upper body strength. Lightweight, foldable and easy to transport, manual wheelchairs are cost-effective and simple to maintain. In contrast, a power wheelchair uses an electric motor and battery system, controlled by a joystick, offering greater independence for users with limited mobility, but being heavier and less portable. The choice between the two depends on the user’s physical abilities, lifestyle needs and preferred environment, with manual wheelchairs favoured for simplicity and power wheelchairs for advanced features and autonomy.
Manual wheelchairs come in various types to suit different user needs. Standard manual wheelchairs are durable with fixed features, suitable for users who don’t need frequent adjustments. Lightweight wheelchairs, often made of aluminium, offer easier manoeuvrability and portability, ideal for travel. Ultra-lightweight wheelchairs, made from materials like titanium, provide excellent mobility and customisation for active users. Bariatric wheelchairs are reinforced for higher weight capacity and durability, while paediatric wheelchairs are designed for children, with adjustable features. The choice of wheelchair depends on factors like physical condition, usage needs and portability, best determined with guidance from a healthcare provider or mobility specialist.
For further reading, please see Understanding Different Types Of Wheelchairs
A transit wheelchair, also known as a transport chair, is a lightweight, foldable manual wheelchair designed for short-term use and transportation. It features smaller rear wheels, typically 12 inches or less, which prevent self-propulsion, making it ideal for users who need to be pushed by a caregiver. Commonly used in hospitals, airports or for temporary mobility, transit wheelchairs are suitable for individuals who can walk short distances, but require assistance for longer ones. While not ideal for independent use, they offer a practical and cost-effective mobility solution for specific situations, providing comfort and convenience for both the user and caregiver.
A self propelled wheelchair is a manual wheelchair designed for independent use, featuring large rear wheels with hand rims that the user pushes to control movement. Suitable for individuals with sufficient upper body strength and coordination, these wheelchairs offer high independence without needing an attendant. They come in various styles and can be customised with adjustable features like seat width, armrests and footrests. Versatile for both indoor and outdoor use, many models are foldable for easy transport. Some are designed for specific activities, such as sports. Overall, self-propelled wheelchairs provide flexibility and greater mobility independence.
Manual wheelchairs are used by individuals with diverse mobility needs, including those with permanent disabilities such as spinal cord injuries or cerebral palsy, who rely on them for daily independence. They are also used temporarily by people recovering from surgeries or injuries, as well as by older adults with age-related mobility challenges like arthritis. Individuals with chronic health conditions, such as cardiovascular or respiratory issues, may use manual wheelchairs to conserve energy and avoid overexertion. Additionally, manual wheelchairs provide convenient mobility in settings like airports, hospitals or shopping centres for those with temporary needs.
Choosing the right manual wheelchair involves assessing your physical needs, the chair’s weight, portability, comfort, intended use, and budget. If you have good upper body strength, a self-propelled wheelchair with larger rear wheels may be ideal, while a transit wheelchair may suit those who need assistance. Lightweight chairs are easier to transport, while standard ones offer durability but may be heavier. Comfort features like adjustable armrests and seat cushions are essential, especially for extended use. Consider where you’ll use the chair – indoors or outdoors, and your budget, as prices vary. Consulting a healthcare professional and trying out different models can help ensure you select the best wheelchair for your needs.
The weight of a manual wheelchair varies by type and materials. Standard wheelchairs weigh between 18 to 22kg due to their sturdy design for everyday use. Lightweight models, made from materials like aluminium, weigh between 11 to 18kg, offering a balance between durability and portability. Ultra-lightweight wheelchairs, weighing 7 to 11kg, use advanced materials like titanium and are highly customisable, ideal for active users prioritising easy propulsion. The specific weight can also increase with additional features or custom components.
The frequency of manual wheelchair servicing depends on usage, environment, and the specific model. Generally, annual maintenance is recommended, but more frequent checks, such as every six months, may be necessary if the wheelchair is used extensively, on rough terrains, or for daily outdoor activities. Immediate inspection is advised if there are signs of wear, unusual noises, or changes in performance. Regularly check key components like wheels, brakes, upholstery, and the frame. Follow the manufacturer’s guidelines and consult a healthcare provider or mobility specialist for tailored maintenance advice.
For further reading, please see Service & Repairs.
Regular cleaning of your manual wheelchair is essential for maintaining its condition and hygiene. Gather supplies like mild soap, warm water, a soft cloth, a brush and a towel. Remove any detachable parts for separate cleaning. Wipe down the frame with soapy water, paying attention to joints and under the seat, and use a brush for stubborn dirt. Dry thoroughly to prevent rust. Clean the wheels and tyres, removing debris and ensuring they are dry. For upholstery and cushions, vacuum first, then clean with mild detergent, allowing them to air dry. Inspect the wheelchair for wear and tear during cleaning. Regular monthly cleaning, or more frequent if needed, helps keep the wheelchair in good condition, ensuring safety and longevity.
For further reading, please see Top 10 Tips To Help Maintain Your Manual Wheelchair.
Transporting a manual wheelchair can be straightforward with proper planning. Most manual wheelchairs fold for easier transport. Just lift the seat and bring the sides together to fit it in a car boot or backseat. For heavier wheelchairs, consider removing detachable parts to simplify handling. If lifting is not feasible, use a portable ramp for loading or install a vehicle lift system for regular use. For non-folding or bulky wheelchairs, a wheelchair-accessible vehicle (WAV) with ramps or lifts may be necessary. Public transportation and some taxi services offer accessible options, but you should check with providers for specific requirements. Always ensure the wheelchair is securely fastened during transit, and use appropriate restraints if the wheelchair is occupied. Consider the wheelchair’s type and the vehicle to ensure safe and convenient transport.
When travelling by air with a wheelchair, book your flight early and notify the airline of your needs, including any mobility aids. Airlines like Qantas, Virgin Australia and Jetstar provide special assistance for passengers with disabilities. For battery-powered wheelchairs, inform the airline about the battery type, ensuring it meets safety standards and is protected against short-circuiting. At the airport, you can use your wheelchair until the boarding area, where staff will help transfer you to an aisle chair if needed. Remove and carry loose parts like cushions separately, clearly label your equipment, and provide disassembly instructions to avoid damage. For detailed airline policies, check the airline’s website or consult CASA guidelines.
For further reading, please see Top 7 Tips For Travelling With A Wheelchair.
To store your manual wheelchair properly, choose a dry location to prevent rust and corrosion, avoiding areas with high humidity or extreme temperatures. Clean the wheelchair thoroughly before storage to remove dirt and moisture. If space is limited, fold the wheelchair or remove detachable parts like wheels and footrests, storing them in a labelled container. Protect the wheelchair with a breathable cover and, if possible, elevate it to avoid flat spots on the tires and keep it safe from moisture. Regularly check the wheelchair for signs of wear and ensure pneumatic tires are properly inflated to extend their life. Following these steps helps maintain the wheelchair’s condition and readiness for use.
A mobility scooter is a powered device designed to assist individuals with difficulty walking by providing independent movement. Typically featuring three or four wheels, rechargeable batteries, and controls for easy manoeuvring, these scooters are used by people with mobility impairments, including the elderly and those recovering from surgery. They come in various sizes and styles, from lightweight, portable models for short trips to heavy-duty versions for outdoor use and longer distances. Key features often include adjustable seats, armrests, speed controls, and storage compartments, with some models designed to fold or disassemble for easy transport and storage. Mobility scooters enhance independence and mobility for users, making it easier to navigate both indoor and outdoor environments.
Mobility scooters and powerchairs both assist individuals with limited mobility but differ significantly. Mobility scooters, resembling motor scooters with three or four wheels, are primarily designed for outdoor use and feature handlebars for steering, with less manoeuvrability in tight spaces and less customisable, supportive seating. In contrast, powerchairs, which typically have four wheels and are operated via a joystick or electronic controls, offer greater stability and a range of seating options including adjustable and reclining features. While mobility scooters focus on basic functionality with limited customisation, powerchairs provide advanced features such as tilt and recline options, making them more suitable for users with severe mobility issues who need extensive support and tailored adjustments.
Mobility scooters come in various types to meet different needs. Small or compact scooters are lightweight, easily transportable, and ideal for indoor use and short trips, offering ranges of up to 20 kilometres and speeds around 6 km/h. Mid-size scooters are more robust, suitable for both indoor and outdoor use, with ranges of 20 to 40 kilometres and speeds up to 10 km/h, featuring better suspension and stability. Heavy-duty scooters are designed for challenging outdoor conditions, with ranges of 20 to 55 kilometres, speeds up to 10 km/h, and features like larger wheels and more powerful motors for uneven terrain. Each type offers specific advantages based on mobility needs and usage scenarios.
Three-wheel and four-wheel mobility scooters differ in stability, manoeuvrability and intended use. Three-wheel scooters are more manoeuvrable, making them ideal for tight indoor spaces, and have a tighter turning radius but less stability, especially on uneven surfaces. In contrast, four-wheel scooters provide better stability and a smoother ride on rough terrain, though they have a larger turning radius, which can be less convenient for tight spaces. Four-wheel models often offer greater comfort with larger seats and more storage options, while three-wheel scooters are typically more compact for easier storage. Speed and power are generally greater in four-wheel scooters, making them better for outdoor use and longer distances. The choice between the two depends on individual needs and usage preferences.
Mobility scooters assist a diverse range of individuals with mobility challenges. Older adults with age-related issues, such as arthritis, use them to maintain independence and navigate more easily. People with physical disabilities or chronic conditions like multiple sclerosis, COPD, or severe joint pain rely on scooters to enhance mobility and conserve energy. They are also beneficial for individuals recovering from surgery or injuries, those with balance issues, and travellers needing assistance in large spaces like airports or tourist destinations. Mobility scooters cater to various needs and preferences, making them a versatile option for improving mobility and quality of life.
Choosing the right mobility scooter involves considering various factors to ensure it meets your specific needs and preferences. For indoor use or navigating tight spaces, a three-wheel scooter offers better manoeuvrability, while a four-wheel scooter provides more stability for outdoor or rough terrain. Consider the scooter’s size, weight and foldability for easy transport and storage, and ensure it supports your weight. Battery life, range, comfort, adjustability, manoeuvrability, speed and storage options are also important to match your lifestyle. Safety features like reliable brakes and lights are crucial, especially for low-light use. Establish your budget and, if possible, trial different models. Consulting a mobility specialist or healthcare provider can offer valuable guidance tailored to your needs.
To charge your mobility scooter, first ensure it is turned off for safety, then locate and securely connect the charger to the charging port, typically found near the seat or control panel. Plug the charger into an electrical outlet, and monitor the indicator light, which usually changes colour to show the charging status, with full charging taking 6 to 12 hours depending on the model. Once fully charged, unplug the charger from the outlet and the scooter, and store the charger in a cool, dry place. Regular charging, even when not in use, helps maintain battery health, but avoid overcharging as it can damage the battery. Always refer to your scooter’s manual for specific instructions and contact customer support if issues arise.
The weight of a mobility scooter varies based on its type, size and model. Travel or portable scooters, designed for easy transport, typically weigh between 20 and 41kg with the battery. Mid-size scooters, which balance portability and features, weigh between 45 and 91kg. Heavy-duty scooters, built for greater weight capacity and longer ranges, can weigh from 91 to 159kg or more, including the battery. The total weight includes the base unit, seat, battery and any additional accessories, and should be considered when planning for transport and storage.
A mobility scooter typically requires annual servicing to maintain optimal performance, although the frequency can vary based on usage, model and environmental conditions. Scooters used daily or for long distances may need servicing every six months, while higher-end models or those used in harsh environments might require more frequent checks. Key areas to service include the battery and electrical system, tyres and wheels, brakes and steering, frame and seat, and lights and indicators. Regular maintenance ensures safety and extends the scooter’s lifespan. Consult your user manual or manufacturer for specific recommendations.
Regularly cleaning your mobility scooter helps maintain its appearance and functionality. Turn off the scooter and disconnect the battery before cleaning. Use a soft cloth or brush to remove dust and dirt from surfaces, focusing on the control panel, seat and wheels. Clean the exterior with a damp cloth and mild soap, avoiding harsh chemicals. Carefully clean the tyres, avoiding water in the wheel bearings, and dry all parts thoroughly, especially electrical components. Follow manufacturer instructions for cleaning the seat and control panel, and avoid using hoses or high-pressure washers. While cleaning, inspect the scooter for wear or damage and maintain other aspects like tyre pressure, battery condition and brakes to ensure safety.
Yes, you can customise your mobility scooter to enhance comfort, convenience and personal style through various modifications. Common customisations include upgrading seats and cushions for added comfort, modifying armrests and enhancing controls with ergonomic handles or extensions. Storage solutions like baskets or under-seat compartments can be added, along with additional lighting and reflectors for improved visibility and safety. You can also upgrade to puncture-proof or all-terrain tyres, add accessories like a canopy or phone holder, and install a USB charger. Ensure all modifications are compatible with your scooter model and prioritise safety, avoiding changes that could affect the scooter’s operation or stability. Be aware that certain customisations might void the warranty, so check with the manufacturer or a professional before making significant changes. Customising your scooter can make it more practical, comfortable and uniquely yours.
Yes, you can use your mobility scooter outdoors, as many models are designed for various terrains and weather conditions. Travel/portable scooters are ideal for smooth, even surfaces like footpaths, while mid-size scooters offer a balance of indoor and outdoor capabilities with larger wheels and better suspension. Heavy-duty scooters are built for rugged terrain and longer distances, featuring durable tyres and strong suspension systems. Key outdoor features include larger pneumatic tyres, good suspension for rough terrain, and longer battery life. Safety considerations include being aware of the terrain your scooter can handle, using lights and reflectors in low-light conditions, adhering to local laws and speed limits, and considering additional features like weather canopies for protection. By keeping these factors in mind, you can safely and effectively enjoy using your mobility scooter outdoors.
Transporting a mobility scooter depends on its type, size and your mode of transportation. Portable scooters can often be disassembled or folded for easy storage in a car boot or back seat. Loading and unloading can be made easier with portable ramps, hoists or vehicle-installed lifts. For public transport, many systems accommodate scooters, but it’s important to check local guidelines and accessibility features. When flying, most airlines allow scooters as checked luggage, requiring advance notice and details on dimensions and battery type. Ensure the scooter is securely fastened during transport, check insurance coverage, and plan ahead to avoid issues, ensuring a smooth and safe transport experience.
Many public transportation systems, such as buses and trains, are accessible and can accommodate mobility scooters. Check with the transportation provider for specific guidelines and accessibility features, such as ramps and designated spaces.
When travelling with a mobility scooter, adhere to specific airline guidelines for safety and smooth transit. Review the airline’s policies on size, weight and battery type for mobility devices, and inform them about your scooter at least 48 hours before your flight to arrange assistance and proper storage. For lithium-ion batteries, ensure compliance with airline regulations and be prepared for additional security screening. Clearly label your scooter with contact information and flight details, and follow the airline’s instructions for disassembling or securing parts. Arrive early to allow time for check-in and ensure your scooter is safely stored in the cargo hold. Proper preparation ensures a smoother travel experience.
Power Mobility offers a wide range of mobility products, including power wheelchairs, mobility scooters, manual wheelchairs, lift recliners and mobility equipment accessories like cushions, backrests, ramps and bathroom aids. We provide servicing and repairs for mobility equipment, with experienced technicians delivering personalised service. Power Mobility supports funding options through the NDIS and is an approved dealer for leading brands like Magic Mobility, Quantum and Pride Mobility. Serving various locations in Queensland and Northern New South Wales, customers can visit their Brisbane showroom or explore products online.
An NDIS Registered Provider with over 40 years’ experience, Power Mobility provides the perfect combination of quality mobility products, personal service and expert advice. Specialising in assistive technology solutions designed to support your lifestyle, our friendly team includes some of the most experienced, knowledgeable and understanding people in the industry. Our highly trained Territory Managers work closely with prescribers and therapists to ensure the best outcomes for our clients. Widely regarded as the power wheelchair specialists, our Territory Managers really know their stuff, when it comes to customised and scripted wheelchairs, plus many more mobility aids.
Power Mobility offers a variety of electric wheelchairs and mobility scooters from a selection of well-known brands. We are preferred suppliers for power wheelchair brands including Magic Mobility, Quantum Rehab, Pride, Ottobock and Amylior. We also offer a number of other quality power wheelchair brands including Sunrise, MovingStar and Whill. When it comes to mobility scooters, Power Mobility provides a selection of brands including Pride, Aspire and Solax.
The most popular mobility aids are designed to enhance independence and safety for individuals with mobility challenges. These range from simple walking aids to more advanced mobility equipment. Some of the most commonly used mobility aids include manual and electric wheelchairs, mobility scooters, lift recliners and walkers.
In Australia, funding for mobility equipment is available through several sources. The National Disability Insurance Scheme (NDIS) supports individuals with significant disabilities, while My Aged Care provides funding through the Commonwealth Home Support Programme (CHSP) and Home Care Packages (HCP) for older Australians. The Department of Veterans’ Affairs (DVA) aids veterans, and state and territory programs like Queensland’s Medical Aids Subsidy Scheme (MASS) offer local support. Private health insurance policies may also provide rebates for mobility aids, and charitable organisations offer grants and financial assistance. For specific eligibility and application details, contact the relevant programs or consult with a healthcare provider.
Eligibility for mobility equipment funding in Australia varies by program. The National Disability Insurance Scheme (NDIS) requires applicants to be under 65, an Australian citizen or permanent resident, and have a permanent, significant disability. My Aged Care is for those aged 65 and older (or 50 and older for Aboriginal and Torres Strait Islander people), with eligibility determined by an assessment from an Aged Care Assessment Team (ACAT) or Regional Assessment Service (RAS). The Department of Veterans’ Affairs (DVA) supports veterans and their dependents holding a DVA Health Card. State and Territory Aids and Equipment Programs require residents to have a permanent or long-term disability and may include financial assessments or co-payments. Private health insurance coverage varies by policy. Charitable organisations typically provide support based on need. For specific eligibility and application details, consult the respective program or a healthcare provider.
When choosing a reputable mobility equipment provider, consider the following key factors. Start with research and recommendations from friends, family or healthcare providers, and check online reviews for consistent positive feedback. Ensure the provider offers a broad range of high quality equipment from reputable brands and provides responsive customer service with good after-sales support, including maintenance and warranty services. Look for options to trial and customise the equipment to your needs, and ensure the provider is knowledgeable about funding options like the NDIS and My Aged Care. Visit the provider’s showroom to trial products and assess their location for convenience. Ask if they offer in-home trials. Finally, choose a provider with a solid reputation and experience in the industry.
Yes, Power Mobility offers demonstrations and trials of our electric wheelchairs and scooters to help customers select the right mobility equipment. You can visit our showroom or contact us to arrange an appointment for an in-home trial. Our knowledgeable staff will assist with any questions and ensure the equipment meets your specific needs and comfort preferences.
Yes, at Power Mobility most of our mobility equipment is available for trial before purchase. This includes power wheelchairs, mobility scooters, manual wheelchairs, plus much more. We also have a wide selection of lift recliners that can be trialled at our showroom at Geebung in Brisbane.
To request a trial, you can simply call Power Mobility Customer Service on 07 3265 4663, fill out an enquiry form on our website or email [email protected]
Yes, Power Mobility works closely with therapists to provide the most suitable mobility equipment for each client’s needs. This collaboration ensures that recommendations are tailored to the client’s medical condition, lifestyle and physical capabilities, enhancing their independence, comfort and safety. By integrating expert insights from occupational therapists and other healthcare professionals, Power Mobility aims to deliver equipment that meets all aspects of the client’s mobility needs for better outcomes and satisfaction.
Yes, Power Mobility offers a range of mobility equipment, including electric wheelchairs, scooters and lift chairs, for residents of retirement villages and nursing homes. We work closely with aged care facilities to provide tailored solutions, conduct on-site assessments in collaboration with healthcare professionals, and offer ongoing support, such as maintenance, repairs and trials, to ensure the equipment meets residents’ needs.
Yes, Power Mobility offers a comprehensive clinical education program for occupational therapists, physiotherapists and other healthcare professionals. This program includes workshops on electric wheelchairs, scooters specialist seating, MAT Evaluation and alternative drive controls, as well as hands-on demonstrations and best practices in equipment assessment and prescription. These sessions, which often provide CPD points, help professionals stay current with the latest advancements in mobility aids and improve client outcomes. For more information or to check upcoming sessions, visit Power Mobility’s Prescriber Events & Education page.
Yes, Power Mobility’s website features an extensive range of clinical resources in the Prescriber Hub section, designed to assist therapists and prescribers in assessing, prescribing and customising mobility equipment. This includes detailed product guides, brochures, specifications, educational presentations, case studies and various other helpful materials. For access to these resources, including videos and blogs, visit the Prescriber Hub on Power Mobility’s website.
While not always mandatory, having an occupational therapist (OT) assist in purchasing mobility equipment is highly recommended. An OT can conduct a personalised assessment of your physical abilities and needs, recommend suitable equipment and customisations, assist with trials and fittings, and help with funding documentation if necessary. They provide training on safe use, offer long-term support, and ensure the equipment meets your evolving needs. Their expertise can significantly enhance the selection process, ensuring you choose the most appropriate and effective mobility aid for your independence and well-being.
A lift recliner or lift chair, is a type of recliner that is equipped with a motorised mechanism designed to assist individuals to stand up or sit down. The chair gently lifts and tilts forward to help the user transition from a seated to a standing position and vice versa. Lift recliners are particularly beneficial for people with limited mobility, such as the elderly or those recovering from surgery or dealing with chronic pain. Lift recliners are commonly used in homes, retirement villages and nursing homes.
Lift recliners can be referred to by several different names including lift chairs, power lift recliners, riser recliner chairs, electric recliners or assistive recliners. Each of these names may be used by different manufacturers or in various regions, but they all refer to the same type of chair designed to assist with standing, sitting and reclining.
While both lift recliners and normal recliner chairs offer comfort, the key difference is that lift chairs provide additional assistance for those with mobility issues, helping users stand up and sit down safely. Normal recliners focus more on comfort, without offering this functional support.
A lift recliner offers numerous benefits, particularly for individuals with mobility challenges or those recovering from surgery or injury. It enhances mobility and independence by assisting users in transitioning between sitting and standing, reducing the need for help from others. The chair improves safety by minimising the risk of falls, especially for those with balance issues or weak legs. Customizable comfort is provided through multiple reclining positions, which can also aid in pain relief and pressure management for conditions like arthritis. Lift recliners are easy to use with simple remote controls, making them ideal for individuals with limited dexterity. They also support caregivers by reducing the physical strain during transitions. Additionally, modern lift recliners are available in various designs, making them a functional and stylish addition to any home.
Lift recliners are particularly beneficial for anyone who struggles with mobility, experiences chronic pain, is recovering from surgery, or simply wants a more comfortable and supportive seating option. By offering assistance in standing and sitting, along with various therapeutic features, lift recliners can improve quality of life and independence for many users.
Choosing the right lift recliner involves weighing up your mobility needs, comfort preferences and budget. By carefully considering the type of recliner, size, features and other relevant factors, you can find a chair that enhances your comfort and independence. Always take the time to test different models if possible and consult with healthcare providers or mobility experts if you have specific medical needs.
The number of positions a lift recliner offers depends on the specific model. Generally, electric lift chairs come in the following types:
A lift recliner’s lifespan varies depending on the quality, usage and maintenance. Investing in a high quality chair, using it appropriately, and performing regular maintenance can help maximise its longevity. If you’re considering purchasing a lift chair, it’s worth looking at models from reputable brands with solid warranties to ensure you’re making a smart, long-term investment.
The space required for a lift recliner when fully reclined depends on the model, with standard recliners needing 60 to 90cm of clearance behind, and 30 to 60cm in front. For smaller spaces, a wall-hugger lift recliner is ideal, as it reclines forward and only requires about 10 to 15cm of space behind it. When choosing a model, consider your room’s layout, including furniture, doors and windows, to ensure the recliner has enough space to operate freely. Always check the manufacturer’s guidelines for precise measurements to ensure a proper fit.
Servicing your lift recliner is essential for maintaining its performance, safety and comfort. Regular maintenance helps prevent issues, extends the chair’s lifespan, and ensures that it continues to meet your needs effectively. For best results, consider scheduling an annual service, and address any issues promptly to keep your lift recliner in top condition. Some warranties may require regular servicing to remain valid, so check your warranty details for any specific maintenance requirements.
To clean your lift recliner, first consult the manufacturer’s care instructions. Regularly vacuum the chair using an upholstery attachment to remove dust and debris. For spills, blot immediately with a clean cloth without rubbing. Use appropriate cleaners such as an upholstery cleaner or mild soap solution for fabric, and leather cleaner for leather. Test cleaners on a small area first. Wipe down the lift mechanism with a damp cloth, ensuring the chair is unplugged. To remove odours, spray with a disinfectant like Glen 20. For deep cleaning, consider professional upholstery services. Regular maintenance helps keep your lift chair in good condition.
A trusted and experienced service provider for over 40 years, Power Mobility offers a convenient mobile service and onsite repair centre. We understand the importance of having someone you can rely on to maintain, service and repair your equipment. We have known and cared for many of our clients and their mobility equipment for decades, and we pride ourselves on these longstanding relationships and our excellent reputation. Power Mobility services, maintains and repairs a wide range of rehabilitation and mobility equipment, including power wheelchairs and mobility scooters, plus much more. Our experienced technicians are fully trained to conduct the most complex electrical and mechanical repairs, alterations and customisations, so you can stay mobile.
Power Mobility’s convenient mobile repair service covers the following areas:
If you are located in a different area, please contact Power Mobility for more information. Alternatively, you can visit their service centre at Geebung in Brisbane. It is recommended to call first to make an appointment, to ensure that a technician can see you promptly.
Yes, Power Mobility has a range of quality power wheelchairs available for hire, including Magic Mobility, Quantum, Pride Mobility, Amylior and Ottobock chairs.
Power Mobility has a wide range of power wheelchairs available for hire, including front wheel, mid wheel, rear wheel and four wheel drive chairs.
Simply visit the Hire Fleet page on our website and fill out an Enquiry Form, call 07 3265 4663 for assistance, or send an email to [email protected]. Our Customer Service team will respond to you promptly.
Yes, a range of accessories are available when hiring a power wheelchair, including headrests, cushions and backrests.
There are a number of different funding options available when hiring a power wheelchair. Power Mobility works closely with various organisations including the NDIS, insurance companies, hospitals, charities and nursing homes, as well as those who are privately funded.
You can contact Power Mobility by:
Yes, Power Mobility has a showroom where you can experience our extensive range of mobility devices in person. It’s generally a good idea to make an appointment before visiting, to ensure you receive personalised attention and to confirm availability. You can schedule an appointment by calling our office or contacting us through our website. Our showroom is located at 2/452 Bilsen Road, Geebung in Brisbane.
With over 40 years experience prescribing, building, customising and servicing power wheelchairs and many other mobility aids, the Power Mobility team includes some of the most experienced and knowledgeable people in the industry.
Power Mobility sells mobility equipment in and around the following locations in Queensland and Northern New South Wales.
If you live in a regional area, please contact Power Mobility to find out when a sales consultant will be in your local area.
If you use a motorised mobility device on a footpath or road related area in Queensland, it must be registered. Registration is free and there is no minimum age requirement.
SWL stands for ‘Safe Working Load’. It refers to the maximum load that a piece of equipment or a lifting device is designed to safely handle. This is a critical factor to consider for ensuring safety and preventing accidents when using equipment such as hoists, lifts and mobility aids. Always adhere to the SWL guidelines provided by the manufacturer to ensure safe operation.
‘Rated for Occupied Transit’ refers to the capability of a mobility device, like a wheelchair or scooter, to safely transport an individual while the device is in motion. This means that the device is designed and tested to ensure safety, stability and durability when occupied during movement. For example, if a mobility scooter is ‘rated for occupied transit’, it means it has been assessed to safely carry a person while the scooter is being used, whether on flat surfaces, inclines or even in different weather conditions. This rating is important for ensuring that the device will perform reliably and safely during everyday use.
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